Customer Service Team Lead: Coach, Grow & Excel (Winnipeg)

Customer Service Team Lead: Coach, Grow & Excel (Winnipeg)

13 Sep
|
Aplin
|
Winnipeg

13 Sep

Aplin

Winnipeg

Aplin is seeking an experienced Team Lead to guide a Winnipeg customer service team. You will coach, develop, and evaluate performance to drive exceptional customer experiences and a high-performing work workplace.

Responsibilities include monitoring KPIs, analyzing metrics, implementing improvements, and coordinating schedules with workforce management while handling escalations and maintaining product knowledge.

📌 Customer Service Team Lead: Coach, Grow & Excel (Winnipeg)
🏢 Aplin
📍 Winnipeg

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