13 Sep
|
Aplin
|
Winnipeg
Aplin is seeking an experienced Team Lead to guide a Winnipeg customer service team. You will coach, develop, and evaluate performance to drive exceptional customer experiences and a high-performing work workplace.
Responsibilities include monitoring KPIs, analyzing metrics, implementing improvements, and coordinating schedules with workforce management while handling escalations and maintaining product knowledge.
📌 Customer Service Team Lead: Coach, Grow & Excel (Winnipeg)
🏢 Aplin
📍 Winnipeg