Become a Customer Service Specialist with Unicity USA Inc., where each interaction focuses on resolving customer needs and enhancing product knowledge. Engage in fulfilling customer expectations daily. Unicity USA Inc. seeks a Customer Service Specialist dedicated to maintaining high standards of service.

With a minimum of one year in customer service experience, candidates are expected to have strong problem-solving abilities and communication skills. The role encompasses managing accounts and efficiently processing orders while supporting team goals. Key Responsibilities:

- Provide product and service information while resolving inquiries
- Maintain customer account accuracy and integrity
- Analyze and resolve complaints promptly
- Process orders efficiently, including urgent overnight requests
- Collaborate to achieve departmental KPI targets Requirements:
- Minimum of 1 year relevant customer service experience
- Deep understanding of the local market
- Solid communication and decision-making skills
- Proficiency in data analysis
- Capable of multitasking and fostering positive relationships Shape customer experiences at Unicity USA Inc. with your expertise in service and support.

📌 Customer Service Specialist Unicity USA (Mississauga)
🏢 Unicity International
📍 Mississauga