Become a key player at LASIK MD, where your leadership can transform patient experiences in a full-time role. This position emphasizes emotional intelligence and exceptional service in a medical setting. As a Customer Service Supervisor at LASIK MD, enhance operational efficiency while guiding your team to deliver top-tier service.

You'll manage patient flow, supervise staff, and ensure a welcoming environment for all clinic visitors. Your skills in problem-solving and communication will help maintain high patient satisfaction levels while fostering a collaborative workplace. Key Responsibilities:

- Ensure exceptional service and manage clinic traffic flow
- Respond to patient inquiries and concerns in real-time
- Lead and supervise staff,



adapting policies as needed
- Resolve issues with emotional intelligence and cutting-edge solutions
- Maintain accurate patient records and support risk management Requirements:
- Excellent English communication skills
- Experience in management or supervision
- Proactive customer service expertise
- Proficiency in Microsoft 365 and familiarity with EMR
- Willingness to travel for training to other clinics Your leadership can significantly enhance patient satisfaction and operational success at LASIK MD.

📌 Customer Service Supervisor at LASIK MD (Canada)
🏢 Vision Group
📍 Canada