Elevate customer service coordination at McGill University's Schulich School of Music. This role focuses on organizing workflows, managing inquiries, and ensuring equipment integrity. As a Customer Services Coordinator, you will lead the daily operations of the Building Services department.

Your responsibilities include managing staff, verifying contractor work, and resolving client issues. Your robust knowledge of music faculty operations and booking systems will ensure efficient customer service delivery. Key Responsibilities:

- Train and supervise support staff and casual employees
- Organize and distribute work tasks efficiently
- Handle customer inquiries and troubleshoot complex issues
- Maintain inventory of musical instruments and equipment
- Schedule bookings for conference and practice rooms Requirements:
- Experience in customer service or related field
- Fully bilingual in English and French
- Strong organizational and detail-oriented skills
- Extensive knowledge of musical instruments
- Ability to work in a fast-paced environment Utilize your customer service expertise and passion for music in this fulfilling role at McGill University.

📌 Customer Services Coordinator at McGill University (Montreal)
🏢 McGill University
📍 Montreal