Our Identity

Charlie & Sam's has been a leader in providing stylish and contemporary gifts to corporate and individual clients. Our team strives to constantly innovate, challenge ourselves, and push the limits of gifting. We are looking for an individual who has excellent communication skills, an adaptable personality, and openness to feedback, likes to work hard and can adapt to a fast-paced environment in our peak season.

We are looking for someone who can work independently as well as be able to take direction from co-workers and supervisors efficiently. This contract position is until December 18, 2026. Start time is 8:30 AM for this position.

Individuals may be needed on weekends occasionally.

Responsibilities

- Order Processing: Accurately input and process a high volume of customer orders into the system, ensuring timely and efficient fulfillment.
- Data Entry: Enter data into multiple spreadsheets, maintaining the integrity and accuracy of all records.
- Labeling and Documentation: Create and attach shipping labels and necessary documentation for all outgoing orders to ensure compliance and accuracy.
- Order Ticket Sorting: Sort order tickets into their corresponding folders to streamline processing and facilitate easy access for order fulfillment.
- Data Management: Maintain accurate records of orders processed, shipping details, and any issues encountered for reporting and analysis.
- Communication: Maintain transparent and effective communication with the warehouse manager, program coordinator,



and other relevant departments to coordinate order fulfillment and resolve shipping issues.
- Issue Resolution: Identify and escalate any issues or discrepancies in orders promptly, working collaboratively to implement effective solutions.
- Packing Assistance: Assist in packing orders during downtime to support overall shipping operations and ensure timely dispatch.

Qualifications

- Education: Enrolled in post-secondary education preferred.
- Experience: proven experience in order processing, shipping, or related role, preferably in a fast-paced environment.
- Technical: Proficiency in order management systems and basic computer applications (e.g., Microsoft Office, Excel spreadsheets).
- Strong attention to detail and accuracy in order processing and documentation.
- Strong verbal and written communication skills to facilitate collaboration with team members and other departments.
- Ability to collaborate closely with colleague to efficiently sort and manage high volumes of orders as needed.
- Ability to lift and move packages, as well as stand for extended periods when necessary.

Pay for this position will be provided directly into the worker's bank account every two weeks and is subject to all Canadian laws related to taxation, pensions, and other deductions. Mask will be required in all GDP areas.

Job Types: Full-time, Fixed term contract, Seasonal

Pay: $19.00 per hour

Benefits

- Casual dress
- On-site parking
- Store discount

Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Data Entry/Shipping Clerk (Toronto)
🏢 Charlie u0026 Sam's
📍 Toronto