13 Sep
|
Brandt Industries
|
Regina
13 Sep
Brandt Industries
Regina
Join Brandt Industries as a Dealer Service Support Representative in Regina, SK. Provide crucial mechanical support for product issues in the agricultural and heavy equipment sectors, ensuring exceptional customer experiences. In this full-time role, you will be integral to our dealership network.
Your primary responsibilities will include troubleshooting mechanical issues, offering expert guidance for repairs, and maintaining comprehensive product knowledge. You’ll act as a liaison between dealerships and internal teams, ensuring that all customer interactions lead to satisfactory resolutions. Key Responsibilities:
- Troubleshoot equipment failures and identify root causes
- Provide technical guidance to dealership staff
- Maintain in-depth product knowledge for effective support
- Document all interactions and resolutions accurately
- Gather data for continuous product improvement Requirements:
- High school diploma or equivalent, preferred technical training
- Customer support and technical troubleshooting experience
- Robust mechanical aptitude and problem-solving skills
- Excellent communication abilities, both verbal and written
- Proficient in Microsoft Office suite and other tools Leverage your technical expertise and problem-solving skills at Brandt to enhance customer satisfaction.
📌 Dealer Service Support Representative in Regina
🏢 Brandt Industries
📍 Regina