Lead daily operations at Delta Bingo & Gaming as the Assistant Operations Manager, focusing on customer service and team performance in a gaming environment. This pivotal role promotes compliance and aligns with our Core Values of Community, Innovation, and Leadership. As the Assistant Operations Manager, you will oversee gaming centre operations while ensuring adherence to regulatory guidelines.
Strong leadership skills and effective decision-making are crucial in this role. You'll manage staffing needs, supervise team members, and maintain equipment functionality, all while providing exceptional service to customers. Key Responsibilities:
- Champion Delta Bingo & Gaming's Core Values daily
- Act as primary liaison with OLG and AGCO
- Monitor cleanliness and functionality across all areas
- Supervise and motivate team members effectively
- Oversee cash handling and financial reporting procedures Requirements:
- Minimum of 3 years in a managerial role
- Experience in high-volume customer environments
- Proficient in Microsoft Office Suite
- Solid problem-solving and organizational skills
- Ability to manage multiple priorities effectively Support our mission of community engagement while leading operational excellence.