We are seeking a dedicated and organized Dental Receptionist to join our team in a quick-paced dental office environment. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring smooth operations at the front desk. This role requires proficiency in managing phone systems, handling electronic medical records, and a solid understanding of medical terminology.
Duties
- Greet patients warmly upon arrival and assist with check-in procedures.
- Manage incoming calls, schedule appointments, and confirm patient visits.
- Maintain accurate electronic medical records using Epic and other office software.
- Process patient information and insurance claims efficiently.
- Handle administrative tasks such as filing, data entry, and maintaining office supplies.
- Ensure the front desk area is organized and welcoming for patients.
- Collaborate with dental staff to ensure seamless patient flow and communication.
Experience
- Prior experience as a Dental Receptionist or in a medical office setting is preferred.
- Familiarity with front desk operations, phone systems, and electronic medical records is essential.
- Knowledge of medical/ Dental terminology is advantageous to facilitate effective communication.
- Strong organizational skills and attention to detail are crucial for managing multiple tasks efficiently.
- Excellent interpersonal skills to interact positively with patients and staff.
Ability to commute
- We have a few locations around the lower mainland, prefer someone who drives and flexible in going to our other clinics.
Benefits
- Annual Bonus
If you are passionate about providing excellent patient care and have the necessary skills to thrive in a dental office environment, we encourage you to apply for this rewarding opportunity. Pay: $23.00-$28.00 per hour
Benefits
- On-site parking
Ability to commute/relocate:
- Abbotsford, BC V2S 1K4: reliably commute or plan to relocate before starting work (preferred)