We are seeking a dynamic and friendly Dental Receptionist to join our vibrant dental team! In this vital role, you will be the first point of contact for patients, ensuring a warm, professional, and efficient experience from the moment they walk through our doors. Your energetic approach will help streamline appointment scheduling, manage patient records, and support the overall smooth operation of our dental practice.
If you thrive in a quick-paced environment and enjoy providing exceptional customer service, this is the perfect opportunity to make a positive impact in patients’ lives while advancing your career in healthcare administration.
Responsibilities
- Greet patients warmly and professionally upon arrival, creating a welcoming atmosphere.
- Schedule, reschedule, and confirm patient appointments using dental practice management software such as Dentrix or Epic.
- Manage multi-line phone systems to answer inquiries, direct calls appropriately, and handle appointment requests efficiently.
- Verify patient insurance information and update electronic medical records accurately.
- Assist with check-in and check-out procedures, including collecting payments and providing receipts.
- Maintain organized patient records in compliance with privacy regulations and office policies.
- Support clinical staff by preparing treatment rooms and managing administrative tasks related to patient care.
Skills
- Proven experience as a dental receptionist or in a medical office environment with strong knowledge of dental terminology.
- Proficiency with dental practice management software such as Dentrix or Epic, and familiarity with electronic medical records systems.
- Excellent communication skills to handle multi-line phone systems confidently and professionally.
- Strong organizational skills with attention to detail for managing appointments and patient records accurately.
- Ability to navigate office equipment and perform administrative tasks efficiently in a fast-paced setting.
- Prior experience working with medical terminology, insurance processing, and front desk operations is highly desirable.
- Demonstrated ability to provide exceptional customer service while maintaining confidentiality and professionalism.
Join us to be part of a dedicated team committed to delivering outstanding dental care! Your enthusiasm and expertise will help create positive experiences for every patient while supporting the seamless operation of our practice. Pay: $19.46-$23.00 per hour