13 Sep
|
Axiom Technologies
|
Saskatoon
13 Sep
Axiom Technologies
Saskatoon
Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Saskatoon, Canada Contract Type: Independent Contractor / (Dispatch /Part-Time) Start Date: Immediate Role Overview We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, in office IT support for enterprise clients. This role involves responding to service requests when required and providing hands-on technical assistance for desktop systems, laptops, network connectivity, and peripheral devices at the client location. This is a contract-based, on-demand position, meaning work assignments will be provided as and when support is required.
Availability and responsiveness are essential for this role.
Key Responsibilities - Provide on-site desktop and IT support for end users at the client location.
- Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
- Install, configure, and maintain hardware, operating systems, and enterprise software applications.
- Support network connectivity issues, including LAN troubleshooting.
- Assist with device setup, replacement, and hardware installations.
- Perform basic network troubleshooting using console access when required.
- Document service activities and communicate updates to the service delivery team.
- Follow client IT policies and security procedures while performing onsite tasks.
Required Skills - Strong knowledge of Windows operating systems and desktop environments - Experience in hardware troubleshooting and replacement - Basic understanding of networking (LAN connectivity, switches, routers) - Ability to diagnose and resolve desktop, printer, and peripheral issues - Good communication and customer service skills - Ability to work independently in onsite support environments Tools Required to Carry - Windows Laptop - LAN Cable - Console Cable - Screwdriver Toolkit - Basic IT troubleshooting tools Work Model - On-demand / field support role - Work assignments will be shared by the Service Delivery Team - Engineers will be contacted via phone or email when support is required - Engineers will receive site location, SPOC details, and reporting time before each assignment - No guaranteed number of working hours Axiom Technologies selection process includes Background Verification Checks. Do you comply and agree to proceed with them?
- Job Category Technical
📌 Desktop Support Engineer (Dispatch /Part-Time) – Saskatoon, Canada
🏢 Axiom Technologies
📍 Saskatoon