As a Product Owner within the Individual Insurance Digital Delivery team, you will work closely with a team of Product Owners, Delivery Teams and Business partners to deliver products, services and capabilities to our customers and advisors. This is a fast paced, changing workplace where every day brings something new, and innovative ideas are encouraged. Your contributions will help evolve the customers and advisor experience through simplified and intuitive design, putting the client’s needs first by providing the right tools and solutions to facilitate a positive digital experience.

In our quest to enhance and deliver new digital and self-service capabilities for our customers and advisors, your collaborative nature will bring together internal players from various functions including, but not limited to Technology, Sales, Marketing, Compliance and Operations. You possess an excellent balance of analytic, communication, and leadership skills and are comfortable challenging others to continually improve our offering.

Responsibilities - planning and delivery of products, services and capabilities for features/epics

- identifying, decomposing, refining and prioritizing user stories while eliciting requirements from business partners and clearly identifying acceptance criteria, assumptions, risks and dependencies
- providing clarity on the ‘What’ and ‘Why’ of customer & business needs to the delivery squad




- conducting analysis and incorporate findings, feedback and insights from customer and business research
- leading the acceptance testing in conjunction with business partners
- collaborating with internal and external stakeholders to ensure successful implementation of features
- monitoring the outcomes and experience of launched features and iterate where required
- support, advise and mentor more junior product owners Competencies for the role - 3-5 years of relevant work experience
- Experience working in the Life & Living Benefits Insurance industry is an asset
- In-depth knowledge of Scrum and Agile Software Development Methodology and working knowledge of product development architecture
- Proficiency in the use of analytic and agile tools like Confluence, JIRA, etc.
- Managing the product backlog and prioritizing them based on changing requirements, developing user stories
- Supporting all stages of product creation including design and development
- Monitoring and evaluating product progress at each stage of the process
- Scheduling and facilitating scrum events, meetings, and decision-making processes
- Robust organizational and problem-solving skills while working in a face-paced environment with changing priorities
- Excellent verbal & written communication skills including the ability to clearly articulate business needs to technical resources

📌 Digital Product Owner - manulife (Toronto)
🏢 OpenTalent
📍 Toronto