Description

CONDITIONS

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As a General Manager, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.

As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the Owner in the day-to-day operations of a fast-paced restaurant.

Your 3+ years of quick-service experience in a supervisory role combined with your practical knowledge of recruiting, training and coaching Team Members makes you an ideal candidate for this role.

Responsibilities

Managing labour costs through effective scheduling and floor management

Ensuring that product launches and promotions are executed with perfection

Resolving Guest issues, as well as working with your team to minimize issues

Participate in the recruitment process

Monitor weekly and monthly inventories

Prepare and provide restaurant Team Members with performance reviews

Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place

Coach & discipline Team Members as needed

Be a leader and always lead by example by following all Tim Hortons policies and procedures

Plan, organize, direct, control and evaluate daily operations

Balance cash and complete balance sheets

Complete cash reports and related forms





Foster a positive work environment through leadership and example

Why Work for Us? We Offer:

Competitive salary

Monthly performance-based bonus program

Incentive and recognition programs

Community involvement

Physical Demands

Walking and standing for long periods of time

Able to lift and carry up to 20 kg / 45 lbs

Able to help as needed in receiving large deliveries up to twice a week

Able to transition between cold (e.g. freezer) and hot (e.g. oven) working environments

Ability to work under pressure in a high fast-paced environment adhering to tight deadlines

Availability

Must be flexible as your work schedule may vary week-to-week based on business needs, while fostering a fair work/life balance. Monthly schedules may require some afternoon and weekend shifts.

REQUIREMENTS

Education - Secondary (high) school graduation

Experience - Minimum 2 years experience in the quick-service restaurant industry

Computer Skills - Point of Sale System, Microsoft Office - Word, Excel, Outlook

Clearview experience an asset

Excellent written and verbal communication

Strong leadership and interpersonal skills

Must be bilingual (French/English)

Company Information

Opportunity, flexibility and current challenges every day are just a few of the reasons you'll be happy you came on board. When you work at Tim Hortons, you'll feel right at home. It's a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We'd love for you to join the team. Because it's the people that make Tims, Tims. And we're looking for people like you.

📌 Directeur General / General Manager (Winnipeg)
🏢 Ontario Trillium Foundation
📍 Winnipeg