The Director, Product Operations leads the operational backbone of RBC's Vulnerability and Exposure Management function within the Cyber Technology Office. This role is responsible for delivery governance, cross-organizational dependency management, and intake prioritization across a portfolio that includes an enterprise vulnerability management platform, a risk-based prioritization framework, and executive reporting capabilities. Working alongside Product Owners and engineering leadership, this Director builds the operating model that translates product strategy into consistent, measurable outcomes.

Principal, Vulnerability and Exposure Management. This is a team that ships.

Dependency Management: Identify, track, and resolve cross-organizational dependencies that constrain platform progress and data onboarding Intake Prioritization: Manage the intake process for non-roadmap requests, ensuring work is evaluated, prioritized, and either committed or declined with clear rationale Portfolio Visibility: Provide leadership with clear, current reporting on delivery status, risks, and resource utilization across active initiatives Design and facilitate the team's recurring rhythms, from weekly execution to quarterly planning, ensuring they serve decision-making, not ceremony Process Improvement: Product Governance: Partner with Product Owners to ensure roadmap commitments are realistic, sequenced appropriately, and tied to measurable outcomes 6+ years of experience in product operations, delivery management, or technical program management within a technology or cybersecurity environment ~ Experience managing cross-functional dependencies across engineering, data,



and business stakeholder teams ~ Experience building delivery frameworks and operating models from the ground up ~ Deep familiarity with product development lifecycles and portfolio governance ~ Effective communication and facilitation skills with both technical teams and senior leadership ~ Background in cybersecurity, vulnerability management, or risk management domains Experience operating within an agile delivery workplace at scale Familiarity with data platforms, reporting tools (Tableau, Splunk), or security tooling ecosystems We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities A world-class training program in financial services Flexible work/life balance options Business Analytics General Ledger Administration Team Management Full time Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.

RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. #

📌 Director, Online Business Operations (Toronto)
🏢 Socket.dev
📍 Toronto