Generous annual vacation allotment Top-notch flexible advantages plan including family building and gender affirmation Retirement Plan, matched contributions at 6% Access to a virtual wellness platform Career development opportunities Wellness Flex Fund to support personal interest and activities Day off to volunteer in your community and other paid time off options Corporate discounts *subject to employment agreement In this 3-month contract opportunity, you will lead high-profile modernization initiatives, influence industry-wide change, and help drive the evolution of Central 1's payments strategy and roadmap. This role is responsible for advancing key payments transformation programs, including Real-Time Rail (RTR), while partnering with senior leaders, clients, and industry stakeholders to navigate emerging opportunities, regulatory changes, and market trends. Working across Product, Client Engagement, Marketing & Communications, Technology & Operations, Delivery, Fraud, and Compliance, you will bring teams together to drive alignment, support change readiness, and deliver meaningful outcomes for clients and the broader payments ecosystem.

Reporting to the Acting Head of Payments, this role offers a unique opportunity to make a significant impact during a pivotal period of industry transformation. Lead critical workstreams to support delivery of multi-year regulatory and industry mandated programs including Real Time Rails and Future State of Retail Batch ensuring alignment across external and internal stakeholder change management, industry communications in partnership with MarComm, Account Engagement Partner with Payments Product leadership to shape the medium- and long-term product vision, integrating client insights, market trends, regulatory requirements, and commercial Own end-to-end strategy and execution of the Strategic Advisory Council, elevating it as a premier forum for industry intelligence, client engagement, and roadmap validation. Contribute to building a high performance best in class product org including people management and development of product manager (direct report),



overseeing their deliverables to successful outcome Partner with Payments Product leadership to shape the medium- and long-term product vision, integrating client insights, market trends, regulatory requirements, and commercial.

Partner with Marketing Communications, Client Engagement and Business Development teams to contribute to initiatives driving business growth and client education of trends and regulatory changes. Identify opportunities for product innovation/features that will enhance the member experience and drive commercial value for Central 1 Payments and its clients. Other projects as assigned Bachelor's degree or an equivalent combination of education and experience. ~Strong understanding of the Canadian payments landscape, including regulatory developments and their impact on credit unions, challenger banks, and the broader financial services industry. ~ Experience contributing to or leading payments modernization initiatives, such as Real-Time Rail (RTR), is considered an asset. ~ Proven experience gathering, analyzing, and communicating customer feedback, product requirements, usability challenges, and enhancement opportunities. ~ Strong research and analytical capabilities, leveraging both quantitative data and qualitative insights to support decision-making and product strategy. ~ Experience developing executive-level presentations and supporting leadership participation in industry forums and external engagements. ~ Ability to balance customer experience, business objectives, and regulatory requirements when evaluating opportunities and recommending solutions. ~ Adaptable and effective in evolving regulatory, market, and organizational environments. ~ Self-motivated and able to make sound business decisions with limited supervision and guidance. ~ Exceptional relationship-building, collaboration,



and interpersonal skills, combined with a high degree of intellectual curiosity. ~ Proven ability to manage multiple priorities and deliver high-quality results in a fast-paced environment. ~ Experience working with payments networks, industry associations, or related organizations is an asset. ~ Proficiency with Microsoft Office, Copilot, and other productivity tools.

Hourly: $90.00-$100.00 The hourly rate represents the job rate determined for the successful candidate who is fully competent in the role. The actual salary will vary depending on market conditions and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. #Central 1 does not use Artificial Intelligence (AI) technology to screen, assess, or select applicants during our recruitment process. Central 1 is an equal opportunity employer and committed to building an inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful.

We welcome all applicants to join our diverse workforce and we will provide an accessible candidate experience including, but not limited to accommodations to interview sites and alternate formats upon request to our Recruitment team. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. Our total rewards package goes beyond what goes into your credit union account.

For eligible employees, we offer a comprehensive compensation structure consisting of a competitive base salary and individual and company-wide annual incentive, matched contributions for your retirement plan and a top-notch benefits plan. Beyond the numbers, we think about you as a person, offering work-life flexibility, career development opportunities and a day off to volunteer in your community. Central 1 is committed to building a diverse and inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful.

📌 Director, Product-3 month term-(Hybrid) (Vancouver)
🏢 Central 1 Credit Union
📍 Vancouver