Job Overview The Toucan is looking for a responsible, confident, and personable Door Host to join our weekend team.

This is a late-night position primarily working 9:00 PM–3:00 AM on weekends, with additional shifts available on select Thursdays, holidays, and special events.

The Door team are an important part of creating a safe, welcoming, and enjoyable environment for our guests and staff. You will be the first point of contact for guests entering the pub and will be responsible for managing the door, checking identification, monitoring the environment, and addressing issues before they become problems.

Responsibilities

- Check government-issued identification and verify guests meet the legal age requirement
- Monitor and manage the flow of guests entering the building
- Ensure guests are following house rules and liquor service regulations
- Keep an eye on the overall environment and identify potential issues early
- Help maintain a safe, respectful, and welcoming atmosphere for guests and staff
- Politely address disruptive, intoxicated, or inappropriate behaviour
- Refuse entry or ask guests to leave when necessary, following management direction and established policies
- Communicate with bartenders, servers, managers, and other staff regarding guest concerns or incidents
- Assist with managing lineups and busy periods at the door
- Monitor capacity and communicate with management when the room is approaching capacity
- Respond calmly and professionally to difficult situations




- Complete incident notes or reports when required
- Assist guests who may need help finding transportation or safely leaving the premises
- Maintain a professional presence throughout the shift

What We're Looking For

- 19+ and mature, responsible, and dependable
- Comfortable working late nights in a busy downtown bar environment
- Confident speaking with and directing large groups of people
- Able to remain calm and professional when dealing with difficult situations
- Observant and able to recognize when a situation may be escalating
- Friendly and approachable while still being comfortable enforcing rules
- Reliable and punctual, particularly for weekend closing shifts
- Comfortable standing and being active for the majority of the shift
- A solid communicator who works well with the rest of the team

This position is not about being confrontational. We are looking for someone who understands that the best way to handle most situations is through good communication, awareness, and de-escalation. Your job is to help prevent problems, keep an eye on the room, and know when to involve management or emergency services when necessary. If you're friendly, alert, dependable, and comfortable being the person who helps keep things running smoothly on a busy night, we'd love to hear from you.

Pay: From $17.60 per hour

Benefits

- Casual dress
- Company events
- Discounted or free food
- Store discount

Work Location: In person

📌 Door Staff (Kingston)
🏢 The Toucan u0026 Kirkpatrick's
📍 Kingston