: Role Descriptions: Incident ManagementPerformance Monitoring1.
Dynatrace
Configuration &
- ImplementationInstall| configure| and maintain Dynatrace Managed/SaaS environments.Deploy and manage Dynatrace OneAgent across diverse platforms (Windows| Linux| Cloud| Containers).Configure monitoring for: oWeb applicationsoMicroservices and APIsoDatabases and middlewareoCloud platforms (Azure/AWS/GCP)Set up custom services| dashboards| and alerts aligned with business KPIs.________________________________________2. Monitoring &
- Performance OptimizationAnalyze application performance using Dynatrace features like: oPurePath tracingoSmartscape topologyoAI-powered Davis insightsIdentify performance bottlenecks and recommend improvements.Perform root cause analysis (RCA) for incidents and outages.________________________________________3. Alerting &
- Incident SupportConfigure alert profiles| anomaly detection| and problem notifications.Integrate Dynatrace with ITSM tools (e.g.| ServiceNow| Jira).Provide L2/L3 support for Dynatrace-related incidents.Collaborate with application| infrastructure| and DevOps teams for issue resolution.________________________________________4. Automation &
- IntegrationUtilize Dynatrace APIs for automation and integration.Support CI/CD pipelines with monitoring integrations.Create scripts or automation workflows for onboarding applications.
Essential Skills:
Incident ManagementPerformance Monitoring1.
Dynatrace
Configuration &
- ImplementationInstall| configure| and maintain Dynatrace Managed/SaaS environments.Deploy and manage Dynatrace OneAgent across diverse platforms (Windows| Linux| Cloud| Containers).Configure monitoring for: oWeb applicationsoMicroservices and APIsoDatabases and middlewareoCloud platforms (Azure/AWS/GCP)Set up custom services| dashboards| and alerts aligned with business KPIs.________________________________________2. Monitoring &
- Performance OptimizationAnalyze application performance using Dynatrace features like: oPurePath tracingoSmartscape topologyoAI-powered Davis insightsIdentify performance bottlenecks and recommend improvements.Perform root cause analysis (RCA) for incidents and outages.________________________________________3. Alerting &
- Incident SupportConfigure alert profiles| anomaly detection| and problem notifications.Integrate Dynatrace with ITSM tools (e.g.| ServiceNow| Jira).Provide L2/L3 support for Dynatrace-related incidents.Collaborate with application| infrastructure| and DevOps teams for issue resolution.________________________________________4. Automation &
- IntegrationUtilize Dynatrace APIs for automation and integration.Support CI/CD pipelines with monitoring integrations.Create scripts or automation workflows for onboarding applications.