Drive success at Läderach as the E-Commerce Fulfillment Lead in Toronto. Oversee order fulfillment, customer care, and team training in a dynamic warehouse setting. As a full-time E-Commerce Fulfillment Lead at Läderach, you will manage our order processing and enhance customer care. You’ll lead the e-commerce team, ensuring efficient pick-and-pack operations while training team members.

Your role includes streamlining processes and managing relationships with shipping partners, all while fostering a passion for exceptional chocolate. Key Responsibilities:

- Train e-commerce team on order fulfillment processes
- Model leadership and support team development
- Streamline e-commerce operations for efficiency
- Navigate online platforms to process invoices
- Ensure accurate and timely fulfillment of orders Requirements:
- Experience in warehouse environments and customer care
- Strong communication and organizational skills
- Eager to learn in a fast-paced setting
- Problem-solving and critical thinking capabilities
- Must be physically active and able to lift 7-18 kg Lead e-commerce operations while nurturing a passion for delivering high-quality chocolates.

📌 E-Commerce Fulfillment Lead in Toronto
🏢 Läderach
📍 Toronto