Imagine starting each day surrounded by breathtaking mountain views in a community driven by adventure and genuine connections As the Employee Housing Coordinator at Sun Peaks youll create a welcoming home for the vibrant team members who make our resort extraordinary In this dynamic role youll play a crucial part in the employee experience ensuring staff feel valued comfortable and supported Through efficient housing operations engaging resident events and exceptional service youll foster an environment where employees can thrive and deliver world class guest experiences while embracing all that Sun Peaks has to offer If this sounds like the role for you apply today Compensation Information 42000 to 45000 per annum depending on experience and education Physical Requirement Medium; work activities involve handling loads up to 20kg; predominantly in an indoor setting This job position requires physical presence at the designated location The perks and benefits youll get to enjoy WinterSummer Season Lift Trail and Golf passes Initial entitlement to three weeks of paid vacation Benefits plan and additional wellness components including Health Spending Account and EFAPParticipation in our RRSP and matching DPSP programs Company supported training and professional development opportunities Dining discounts within our hotel & Resort owned outlets Retail discounts in our Resort owned outlets Friends and family rates at the Sun Peaks Grand Hotel Reciprocal programs with partnering ski areas & hotels Eligibility for our Pay for Performance incentive bonus program after qualifying period awarded to top performersSkills you bring with you 13 years of experience in housing operations hospitality customer service administration guest services or a related operational environment Post secondary education in Business Administration Hospitality Human Resources or a related field considered an asset Robust customer service and interpersonal skills with the ability to build positive relationships with residents employees and internal stakeholders Ability to professionally manage conflict de escalate concerns and navigate sensitive conversations with sound judgment and professionalism Strong organizational and administrative skills with the ability to manage multiple priorities and deadlines in a fast paced environment Detail oriented with the ability to maintain accurate records documentation and reporting Strong verbal and written communication skills Proficiency in Microsoft Office Suite including Outlook Word and basic Excel skills Ability to work independently while also contributing collaboratively within a team environment Understanding workplace health and safety practices and the importance of maintaining safe living environments Experience coordinating bookings scheduling room assignments or administrative processes considered an asset Comfortable working in a highly visible resident facing role with frequent interruptions and changing operational priorities Valid BC Drivers License required Ability to maintain confidentiality and exercise discretion when handling sensitive employee or resident information Flexibility to work evenings weekends and participate in on call support as operationally requiredPrimary Responsibilities Support the day to day administration and operations of employee housing accommodations Coordinate resident check ins check outs room assignments room transfers and key distribution processes Maintain accurate resident records housing documentation occupancy tracking and booking information within applicable systems and platforms Assist with the administration and collection of housing documentation including license agreements damage deposits rent payments and policy acknowledgements Act as a primary point of contact for residents responding to questions concerns and housing related requests in a timely and professional manner Support the enforcement of employee housing policies procedures and code of conduct expectations escalating concerns to leadership as appropriate Conduct routine room inspections and support documentation related to cleanliness maintenance concerns safety and policy compliance Coordinate and communicate maintenance requests and operational needs with Facilities Housekeeping Building Maintenance and other internal stakeholders Support emergency response procedures and resident communication during incidents or operational disruptions Assist with resident communications through email digital signage housing platforms and other communication tools Support the planning and coordination of resident engagement initiatives and employee housing events Maintain inventory and distribution of housing related supplies including linens keys and resident sale items Assist with onboarding and orientation processes for new residents to ensure positive arrival and housing experience Ensure confidentiality accuracy and compliance in all housing related documentation and resident interactions Operate in alignment with organizational values policies and service standardsWhy join us We are Canadas second largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests Our people are at the heart of what we do making a difference to our guests and our workplace every single day Thats why we invest in the employee experience; to ensure everyone can be at their best and live our values No matter who you are or your career journey to date once you join the team at Sun Peaks youll get to feel part of our special community right away You and your wellbeing matter to us; youll have plenty of opportunities to grow and learn as well as enjoy everything our beautiful mountain resort has to offer In return we expect you to be passionate about working together to create special memories for our guests while taking care of our precious environment for others to enjoy into the future We are an equal opportunity employer committed to building a diverse and inclusive culture and encourage applications from all qualified individuals We acknowledge that we live work and play on the traditional territory of the Secwpemc People Apply Now copy & paste the link into a new browser httpssunpeaksclearcompanycomcareersjobs00985039 0407 b5bb 4cf5 b06f57923ecdapplysource3813103 CS 58771

📌 Employee Housing Coordinator (Canada)
🏢 Sun Peaks Resort
📍 Canada