Launch your career in IT with IMA as a Help Desk Technician I. This role focuses on end user support and troubleshooting desktop and application problems, offering valuable experience.

IMA is searching for a motivated IT Help Desk Technician I to enhance its service desk. You will engage in diagnosing issues, maintaining computer systems, and ensuring user satisfaction through prompt resolution of requests. Your responsibilities will also include providing audio/visual support in meeting rooms.

Key Responsibilities: • Troubleshoot and resolve end-user application conflicts • Assist in user account administration and setup • Manage service requests via Help Desk ticketing • Configure laptops, desktops, and mobile devices • Support Microsoft Office 365 functionality

Requirements: • 2-3 years’ tech-related work experience • 1-2 years in a help desk workplace • Excellent communication ability • Customer service-oriented mindset • Some travel required

Utilize your technical skills to make an impact in IT while working with a highly regarded organization.

📌 Entry-Level IT Support Technician Role (Prince Edward Island)
🏢 IMA Financial Group
📍 Prince Edward Island