Step into the world of technical support as an Entry-Level Technical Support Engineer with AVEVA in Calgary, Alberta. This role offers an exciting opportunity to tackle complex application issues in a hybrid work model. In this entry-level position, your main focus will involve triaging and resolving technical issues for various software products, including custom applications.

Working closely with Support and R&D; teams, you will ensure that all technical documentation is precise and assist clients in maximizing product value. Join a company recognized for its cutting-edge impact on sustainability and inclusion. Key Responsibilities:

- Troubleshoot and diagnose product-related issues
- Document all activities and resolutions in the case management system




- Provide estimates for work effort on customer requests
- Collaborate with team members for best practices
- Participate in training and customer support activities

Requirements:

- Customer-oriented mindset for delivering value
- Strong written and verbal communication skills
- Adaptability to changing work environments
- Independent decision-making capabilities
- Familiarity with software lifecycle and database management

Engage in a dynamic role focused on problem-solving and customer success at AVEVA.

📌 Entry-Level Technical Support Engineer (Calgary)
🏢 AVEVA Denmark
📍 Calgary