Duration: 6 Months Join a dynamic and inclusive team where you will play a crucial role in supporting EUC and RPA technologies. We are looking for someone with a strong technical background and a passion for delivering outstanding support and solutions.
Required Skills & Qualifications
- 6-8 years of experience in a similar role
- Proficiency with Citrix Virtual Apps and Desktops, SCCM, and EUC tools
- Experience in coordinating provisioning of Virtual Machines across environments
- Strong understanding of RPA tools such as Blue Prism, UI Path, and MS Power Platform
- Ability to translate between business and technology terminology
- Strong critical thinking and problem-solving skills
- Experience with Incident Management practices and procedures
Preferred Skills & Qualifications
- Familiarity with technology risk and information security standards
- Experience with role entitlement management for human and digital workers
- Strong organizational, planning, and coordination skills
Day-to-Day Responsibilities
- Coordinate technology environment setup, including firewall rules and application requirements
- Setup and manage all aspects of RPA bots including schedules and credentials
- Establish and maintain partnerships with various business and technology teams
- Execute Production Support readiness from HyperCare through turnover to BAU support team
- Perform technical triage of identified breakfix scenarios through resolution
- Submit access requests and analyze existing access roles for new access needs
- Liaison with external partners including cross-border resources
- Ensure adherence to Risk Controls Framework and Technology Risk Standards
Company Benefits & Culture
- Inclusive and diverse work workplace
- Opportunities for professional growth and development
- Supportive team culture with a focus on collaboration
For immediate consideration please click APPLY to begin the screening process with Alex.
📌 EUC & RPA Support Engineer (Toronto)
🏢 Artech
📍 Toronto
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.