Elevate your customer service career as a Financial Services Representative at Vancity's Chinatown branch. Engage members and guide them toward achieving their financial goals with tailored advice. In this full-time, in office role, the Financial Services Representative will be a vital first point of contact.

You will need exceptional communication skills, customer service experience, and a sales-oriented mindset to thrive. Your focus will be on building relationships with members, ensuring their needs are met, and providing informed guidance on banking solutions. Key Responsibilities:

- Greet members warmly and build trusting relationships
- Analyze members’ banking, borrowing, and investment needs
- Offer tailored advice and connect members with relevant resources




- Demonstrate online tools to enhance self-service capabilities
- Ensure consistent member satisfaction with proactive follow-ups Requirements:
- High School Diploma or equivalent required
- Strong communication and customer service skills
- Sales-driven background in retail or service industries
- Proficiency with digital banking tools and CRM systems
- Attention to detail in documentation and compliance Utilize your sales acumen and customer service skills to support Vancity members in their financial journeys.

📌 Financial Services Specialist in Vancouver
🏢 Vancouver City Savings Credit Union
📍 Vancouver