- Support the day-to-day leadership of food and beverage operations across multiple outlets and concepts.
- Provide visible, hands-on floor leadership during peak periods, leadership transitions, manager absences and other operational needs.
- Ensure continuity of service, leadership presence and guest experience when outlet leadership coverage is required.
- Develop and deliver structured onboarding and training programs for new F&B; managers.
- Ensure salaried leaders are trained consistently on operational systems, policies, procedures, service expectations and established standards.
- Lead F&B; orientation for leadership team members and provide ongoing coaching and development.
- Support the recruitment, onboarding, development and performance management of Assistant Managers and F&B; Managers.
- Guide labour planning at the management level, including scheduling, staffing requirements, payroll practices and time-off planning.
- Partner with outlet leaders to improve labour productivity and ensure staffing levels align with business volumes, events and operational priorities.
- Review operational performance and identify opportunities to improve productivity, execution and guest satisfaction.
- Support budgeting, financial controls and profit and loss performance across the F&B; operation.
- Lead and coordinate menu engineering initiatives, including evaluation of new menu items, products, packages and operational requests.
- Collaborate with culinary and operational leaders on menu development, beverage programming and current concept initiatives.
- Support the rollout of new F&B; applications, takeout programs and operational tools, including training and ongoing adoption.




- Maintain consistent written and verbal communication with F&B; teams and leadership across the operation.
- Prepare operational updates, project reports and activity summaries for senior leadership and key stakeholders.
- Maintain strong standards around service, food quality, cleanliness, presentation and overall guest experience.
- Support the development and execution of promotions, activations and other revenue-driving initiatives.
- Foster a positive, inclusive and accountable workplace culture where leaders and front-line employees can perform at their best.
- Encourage collaboration, team engagement and participation within the broader local community.

Requirements

- Minimum 5 years of senior-level food and beverage leadership experience within a complex, multi-outlet operation.
- Experience managing or supporting an F&B; business generating approximately $4 million or more in annual revenue.
- Post-secondary education in hospitality, business or a related discipline is preferred.
- Strong understanding of restaurant and beverage operations within a high-volume hospitality environment.
- Demonstrated experience with budgeting, profit and loss management, labour controls and financial performance.
- Strong food, wine and beverage knowledge.
- Sommelier certification or formal wine education is considered an asset.
- Valid Alberta ProServe certification, or ability to obtain it.




- Proven ability to develop managers, build robust teams and create accountability through coaching and leadership presence.
- Comfortable stepping directly into operations and supporting teams during high-volume periods.
- Strong organizational and project-management capabilities with the ability to balance multiple operational priorities.
- Excellent written, verbal and interpersonal communication skills.
- Strong relationship-building skills and the ability to work effectively across departments and levels of leadership.
- Self-directed, adaptable and comfortable working within a fast-paced, high-energy environment.
- Flexible availability, including evenings, weekends and peak operating periods as required.
- Ability to successfully complete required pre-employment screening.

Corporate Culture

- Opportunity to take on a key leadership role within a large, diverse and high-profile hospitality operation.
- Exposure to multiple restaurant, beverage and guest-experience concepts within an internationally recognized destination.
- Career development opportunities within a growing hospitality and tourism organization.
- Complimentary or preferred access to select attractions and experiences.
- Significant discounts on accommodations, dining and retail offerings.
- Friends and family discounts on select experiences.
- Access to subsidized mental health and wellness resources.
- The opportunity to live and work in Banff and the Canadian Rockies, surrounded by one of the most distinctive hospitality environments in the country.
- An inclusive and collaborative workplace that values strong leadership, professional development and memorable guest experiences.

📌 Food and Beverage Manager (Banff)
🏢 JRoss Recruiters
📍 Banff