Elevate guest experiences with Sonesta Hotels as a Food & Beverage Outlets Manager. Oversee service, promotions, and staff development to ensure exceptional hospitality across properties. As the Outlets Manager, you will lead the Food & Beverage service within a energetic hotel environment. You will collaborate closely with the Food and Beverage Director to motivate staff, manage costs, and promote outlet services effectively.
Your role encompasses hands-on training and daily monitoring to guarantee satisfaction for guests visiting our extensive portfolio worldwide. Key Responsibilities:
- Oversee daily operations in food and beverage outlets
- Train and coach staff on best service practices
- Manage expenses and control labor costs efficiently
- Conduct pre-meal meetings for service enhancement
- Address guest complaints and special requests promptly
Requirements:
- High School diploma or equivalent needed
- Minimum of 1 year progressive hotel experience
- Previous supervisory experience preferred
- Ability to lift up to 50 pounds occasionally
- Flexibility for long hours in high-demand environments
Drive exceptional service and hospitality standards as you lead dining experiences at Sonesta Hotels.