As a member and client experience advisory agent, you improve the experience of members and customers by advising them on their banking transactions and promoting Desjardins products and services. You are also an ambassador for digital solutions, helping members to use technological tools safely. Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own Contribute to business development and maintain business relationships through service delivery and activities Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners Competitive salary and annual bonus ~4 weeks of adaptable vacation starting in the first year ~ Defined benefit pension plan that provides predictable,



stable income throughout retirement ~ Reimbursement of health and wellness expenses and telework equipment ~ Knowledge of French is required Action oriented, Collaborates, Communicates effectively, Customer Focus, Innovation, Interpersonal Savvy At Desjardins, we believe in equity, diversity and inclusion.

We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process.

Member/client sales and service (FG) We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance.

📌 Fraud Agent - Part Time (Rouyn-Noranda)
🏢 Desjardins Group
📍 Rouyn-Noranda