Join Horseshoe Resort as a Front Desk Agent, ensuring exceptional guest experiences! Your friendly demeanor will be key in welcoming and registering guests while promoting amazing resort packages. In this role, you will provide top-notch customer service and maintain effective communication with housekeeping.

You'll become knowledgeable about the resort's amenities, ensure all special requests are handled, and assist guests efficiently with check-in and check-out procedures. The job requires a positive attitude, organization, and creativity to exceed guest expectations every day. Key Responsibilities:

- Welcome and register guests upon arrival
- Inform housekeeping of room status changes
- Handle special requests and track follow-ups
- Maintain a log of guest issues for seamless shift handovers
- Prepare team materials for daily operations Requirements:
- Robust verbal and written communication skills
- Highly organized with the ability to multitask
- Must have reliable punctuality and attendance
- Ability to work weekends and holidays
- Must be able to stand for extended periods Bring your enthusiasm and hospitality skills to Horseshoe Resort's front desk team.

📌 Front Desk Agent at Horseshoe Resort (Barrie)
🏢 Freed
📍 Barrie