This role serves as the primary point of contact for clients, overseeing front desk operations, appointment scheduling, and daycare supervision, with additional support in basic grooming tasks.

Key Responsibilities

Reception

- Greet clients and answer phone/email inquiries
- Book and manage grooming and daycare appointments and waitlists
- Process payments and maintain client/pet records
- Address client concerns and escalate as needed

Daycare

- Supervise dogs in playgroups, ensuring safety and well-being
- Maintain cleanliness of daycare, feeding, grooming, and restroom areas
- Administer food and medication per owner instructions
- Monitor and report behavioral or health concerns
- Communicate with owners regarding their dog's activities

Grooming Support

- Assist with nail trims and bathing
- Prep dogs for grooming and assist with restraint as needed
- Clean and sanitize grooming stations and equipment

General

- Assist with lifting/moving crates and equipment




- Participate in ongoing training

Schedule & Compensation
- 30–40 hours per week
- $19–$21 per hour, plus tips
- Extended health benefits available after 3 months
- Must be available for opening shift (7:00 AM) or closing shift (6:00 PM)
- No weekends or holidays

Qualifications
- Customer service or pet-care experience preferred
- Comfortable handling dogs of varying sizes and temperaments
- Strong organizational and communication skills
- Basic computer proficiency (scheduling, POS, email)
- Able to stand, bend, and lift up to 80 lbs

Preferred
- Basic grooming experience
- Pet first-aid/CPR certification
- Familiarity with dog behavior and body language

Job Types: Full time, Part-time Pay: $19.00-$21.00 per hour

Benefits

- Extended health care

Work Location: In person

📌 Front Desk & Daycare Associate (Grooming Support)Position (Saanich)
🏢 CJSP Kinetic
📍 Saanich