- Apply and interpret how the operation guidelines enhance the department's way of doing business.
- Review new services and technology requests by business area and assess their impact on the operational setting, giving recommendations for remediation.
- Assist in developing action plans, schedules, and estimates pertaining to architectural deployment and services delivery.
- Assist in developing task lists and resource assignments within the context of architectural planning and deployments.
- Evaluate current services and recommend remedial actions where required.
- Hands-on implementation, upgrading, troubleshooting of messaging software and hardware infrastructure.
- Perform problem diagnosis, troubleshooting and resolution.
- Provide quality control on production implementations.
- Provide tracking and reporting of time and status on all work as required.
- Develop and maintain documentation.
- Develop messaging related procedures.
- Effective teamwork and proficient communication with team members, management team and supported ministries.
- Provide cross training and knowledge transfer to team members.

📌 GOAPR720 Messaging Specialist - Senior (Canada)
🏢 Omega solutions
📍 Canada