The Grocery Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an workplace of employee and customer engagement.
Here’s where you’ll have an impact: Always keep work area clean and presentable
Remain current with weekly and in-store specials
Ensure accurate labeling of products through adherence to company pricing strategies
Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit
Run, monitor and analyze sales data reports
Monitor and ensure compliance with SOP, OH&S; and other corporate initiatives
Monitor execution of company inventory control procedures
Lead department in accordance with company presentation standards
Act as the departmental "go-to" person in charge of department, when required
Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team
Schedule and monitor breaks, back-ups, and other departmental activities
Participate in the final inventory calculations
Opening and closing duties
Other duties as required What you bring to the table: High School Diploma
Minimum 12 months experience
Full knowledge of department operations and skills
Ability to work independently in a fast-paced environment