Lead daily operations as a Route Supervisor at Guelph Transit. This in-person role focuses on overseeing mobility and conventional operators while ensuring service excellence for community transit. The City of Guelph is seeking a Route Supervisor for Transit Services.
This permanent, full time position involves managing daily operations of operators and maintaining an effective AVL control room. Candidates will actively contribute to a positive work environment and enhance service delivery to Guelph Transit passengers. Key Responsibilities:
- Supervise daily operations of transit services
- Provide coaching and training to operators
- Manage day-to-day labor relations issues
- Investigate customer complaints and ensure follow-up
- Maintain operational records and staff schedules Requirements:
- Post-secondary education or equivalent experience
- Experience in transit or transportation settings
- Valid Class BZ driver’s license in good standing
- Excellent customer service and communication skills
- Knowledge of CAD/AVL systems is an asset Shape the transit experience in Guelph by leading operators and optimizing service delivery.
📌 Guelph Transit Route Supervisor Role
🏢 City of Guelph
📍 Guelph
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