Guest Service Agents communicate with guests looking to make or cancel hotel reservations . They greet guests on arrival, assign them rooms and suites, issue keys, and collect payment information. Tasks and duties Greeting guests on arrival.
Undertaking front desk service duties. Administering check-in and check-outs. Assigning rooms and issuing keys. Delivering mail and messages. Processing guest payments and managing bills. Coordinating with housekeeping.
Acting as a central source of information for guests during their stay. Resolving problems and dealing with conflict or tension with disappointed guests. Coordinating third-party services such as tour guides, taxis, airport transfers and rental cars.
Making Hotel Reservations
Cashier
📌 Guest Service - At Your Service Agent - Full Time (Whistler)
🏢 Ontario Trillium Foundation
📍 Whistler
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.