Lead the Guest Service Team at The Josie as a Guest Services Supervisor. This role emphasizes exceptional customer service, ski valet operations, and team support in a luxury ski-in/ski-out resort environment.

Crescent

Hotels & Resorts is seeking a Guest Services Supervisor to enhance guest experiences at a luxury resort. You will manage a dedicated team, oversee ski valet services, and address guest needs promptly. Ideal candidates are outgoing, detail-oriented, and thrive in a fast-paced setting. Key Responsibilities:

- Supervise the Guest Services team for exceptional service
- Oversee ski valet operations efficiently and safely
- Assist guests with special requests and luggage
- Provide accurate information about hotel amenities
- Monitor daily operations for seamless guest experiences Requirements:
- Previous customer service or valet experience an asset
- Excellent verbal and written communication skills
- Ability to thrive in a fast-paced hotel workplace
- Canadian Drivers Licence with a clean abstract
- Lift up to 50 lbs as required Embrace this opportunity to deliver exceptional guest experiences and support a vibrant resort community.

📌 Guest Services Supervisor at The Josie (Rossland)
🏢 The Crescent Hotels Group
📍 Rossland