13 Sep
|
Anishinabek Employment u0026 Training Services
|
Northeastern Ontario
13 Sep
Anishinabek Employment u0026 Training Services
Northeastern Ontario
City of Thunder Bay is seeking a Manager – Customer Service to lead the delivery of a centralized customer service model for municipal services. You will guide strategy, champion a customer‑focused culture, and align cross‑departmental processes for consistent service across the organization.
You will shape staff development, ensure accessibility and inclusion, and report on performance while collaborating with senior leaders and council to continuously improve the customer experience.
📌 Head of Customer Service & Community Experience (Northeastern Ontario)
🏢 Anishinabek Employment u0026 Training Services
📍 Northeastern Ontario