Summary Provide a warm and professional first point of contact for clients at the Oakridge Park boutique, managing arrival flow and setting expectations to ensure a seamless client experience. Support boutique operations during peak holiday periods by assisting with phone inquiries, message taking, and Cash and Wrap tasks to maximize client-facing time for the sales team. This full-time temporary role focuses on delivering high standards of service in a fast-paced retail environment.

Responsibilities - Greet clients warmly upon arrival and manage boutique traffic to maintain service levels.

- Communicate wait times and in-boutique expectations to clients clearly and professionally.
- Assist at Cash and Wrap, including preparing stations and processing transactions accurately.
- Answer phones, document messages,



and relay information to Fashion Advisors and management.
- Support boutique team members to maximize client-facing time and assist with ad hoc tasks as directed.

Requirements - Excellent interpersonal and communication skills with a strong client service mindset.

- Ability to work collaboratively in a team and thrive in a rapid-paced environment.
- Flexible availability including evenings, weekends, and holidays.
- Comfort handling multiple tasks and turning difficult situations into positive client experiences.
- Foreign language skills are an asset but not required.

📌 Host - Oakridge Park (Vancouver)
🏢 Brobston Group
📍 Vancouver