Role Overview The Housekeeping Supervisor oversees daily housekeeping operations to ensure a clean, safe, and hygienic environment while adhering to healthcare standards and financial targets. This role requires effective leadership, operational efficiency, and collaboration across departments to maintain a high-quality living environment for residents and staff. By fostering warm relationships and creating a true sense of home, this role helps reduce loneliness, helplessness, and boredom - key principles of the Eden Alternative.

Key Accountabilities - In collaboration with the General Manage, recruit, on-board, mentor and performance manage the housekeeping care partners from initial onboarding through their career in the community, encouraging a team environment that prioritizes resident well-being and meaningful engagement.

- Schedule and oversee housekeeping staff to ensure work aligns with company standards.
- Conduct performance evaluations, offer feedback, and coach staff for improvement.
- Ensure compliance with healthcare infection control policies in all cleaning tasks.
- The supervisor is also responsible for cleaning, as well as monitoring housekeepers to ensure the cleaning of resident rooms, common areas, and any other areas is performed.
- Develop and enforce cleaning protocols to minimize infection risks.
- Monitor and maintain inventory levels for cleaning supplies, linens, and PPE.
- Manage procurement and optimize supply usage to control costs.
- Conduct regular inspections to ensure cleanliness and protocol adherence.
- Address deficiencies or complaints related to housekeeping services.
- Collaborate with staff, residents, and management for service improvements.
- Encourage meaningful interactions between housekeeping care partners and residents, recognizing that a simple conversation or shared moment can enhance daily life.
- Where appropriate, involve residents in housekeeping tasks,



such as folding laundry or arranging their personal spaces, fostering engagement and a sense of purpose.
- Ensure compliance with safety standards for cleaning chemicals and equipment use.
- Train staff in secure handling of cleaning chemicals and infection prevention.
- Monitor adherence to AHS guidelines and take corrective actions as needed.
- Coordinate with nursing, recreation, and management teams to meet cleaning needs.
- Actively participate in interdisciplinary meetings to align services with broader goals.
- Provide support for other housekeeping-related tasks as required.
- Monitor and manage housekeeping costs to ensure alignment with budget targets.
- Prepare financial reports on supply usage, and department expenses.
- Ensure the proper use of personal protective equipment (PPE) as necessary.

Required Education & Documentation - High school diploma or equivalent.

- Certification in housekeeping or facility management is advantageous.
- Training in infection prevention and control (IPAC).

Required Skills - Leadership and organizational skills to manage staff and operations.

- Strong communication and interpersonal skills for collaboration and addressing needs.
- Financial acumen for budget management and cost control.
- Proficiency in Microsoft 360 and software for scheduling, inventory management, and financial reporting.
- Ability to foster a culture of warmth and respect, ensuring that housekeeping services contribute to a vibrant, person-directed living environment.

Additional Preferred

Education and Skills Asset - 2-3 years of supervisory experience in housekeeping, preferably in healthcare or senior living settings.

- Familiarity with hospital-grade cleaning protocols and infection control practices.
- WHMIS certification.
- Certification in infection control or occupational health and safety.
- CPR or First Aid certification is a plus. SFG20260812HousekeepingSupervisor

📌 Housekeeping Supervisor SFG (Fort Saskatchewan)
🏢 Connecting Care
📍 Fort Saskatchewan