Lead a dedicated InfraOps team in the Operations Management Center at Amazon. As the InfraOps Support Manager II, you'll drive innovation while providing exceptional Tier I and Tier II support. In this leadership role, you will manage infrastructure services for a large-scale enterprise environment.

Your responsibilities include mentoring engineers, implementing operational improvements, and ensuring 24/7 incident response coordination. Developing talent and fostering a team-oriented culture will be pivotal to your success in this position. Key Responsibilities:

- Oversee team operations and drive process improvements
- Mentor and develop engineers for career growth
- Coordinate incident response roles and shift coverage
- Communicate effectively with stakeholders regarding challenges
- Analyze performance and propose process enhancements Requirements:
- 2+ years in technology management roles
- Bachelor's degree or 4+ years related experience
- Knowledge of networking protocols like HTTP(S), TCP/IP
- 2+ years in Windows Server technologies
- Experience in technical support environments Elevate your leadership career while delivering exceptional infrastructure services at Amazon.

📌 InfraOps Support Manager at Amazon (Vancouver)
🏢 Amazon
📍 Vancouver