- Support on SAP transition working with multiple team members within the Operations department.
- Engage and follow up with customers and vendors to ensure their systems are updated to reflect Client account changes. Ensure existing customer purchase orders are updated to reflect. Support related order booking, sales order updates and tracking.
- Work with different stakeholders within Sales Support team, Project Controller, Project Managers, Procurement team, engineers and buyers
- Perform order entry and order management of orders, projects, and services
- Perform process map creation, standard work/work instructions development and document compiling
- Analyze data, create reports and customer communication
Qualification / Requirements
- Bachelor's degree or diploma from an accredited university or college (or a high school diploma/GED with customer support experience
- MUST have experience with SAP ERP
- Additional experience working in field activities, Sales Support or Sales Force is preferred
- Established analytical ability
- Strong oral and written communication skills.
- Extremely proficient with MS-office and typing skills
•Ability to work in a fast paced, high stress environment with multiple simultaneous priorities
Desired Characteristics
- At least 2 years of experience in a customer service or sales position
- Robust interpersonal and leadership skills
- Experience with ERP transitions
📌 Inside Sales II (Markham)
🏢 Axelon Services
📍 Markham
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