The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions Support system change processes from requirements through implementation and provide input based on analysis of information Consult with business clients to determine system functional specifications and provides user and operational support Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned Has the ability to operate with a limited level of direct supervision.

Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets,



by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Experience in data analysis with intermediate/advanced Microsoft Office Suite skills ~ Proven interpersonal, data analysis, diplomatic, management and prioritization skills ~ Bachelor's degree/University degree or equivalent experience Job Family: Business Analysis / Client Services Time Type: Full time Primary Location Full Time Salary Range: $94,300.00 - $141,500.00 Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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📌 IT Business Analyst Senior (Toronto)
🏢 Citibank (Switzerland
📍 Toronto