Kickstart your IT career with Kinaxis as a Co-op/Intern IT Support Technician in Ottawa. This full-time, on-site role focuses on providing top-notch support to global end users. As a member of the IT Services team, you'll ensure employees efficiently use their computer hardware, software, and network.

Your tasks will include telephone support, ticket management, and hardware installations, all while gaining valuable experience in a recognized global leader. This is a fantastic opportunity to contribute to ongoing projects while enhancing your technical expertise. Key Responsibilities:

- Deliver friendly support to global Kinaxis users
- Manage a queue of IT support tickets effectively
- Install and configure hardware and software
- Assist with system testing and user guidance
- Support the setup of workstations and manage IT assets Requirements:
- College diploma in IT or related field
- 1+ years experience in customer support
- Proficient in macOS, Windows, and Office 365
- Knowledge of Active Directory and ticketing software
- Strong problem-solving and communication skills Enhance your IT skills while supporting Kinaxis' cutting-edge environment in Ottawa!

📌 IT Support Technician Co-op at Kinaxis (Ottawa)
🏢 Kinaxis
📍 Ottawa