Become a key player in customer support as a Customer Care Specialist in Kimberley. Deliver service excellence by efficiently managing inquiries and complaints in a hybrid work setting. Our client is on the lookout for a service-oriented Customer Care Specialist to provide unparalleled support. You will facilitate positive customer experiences while resolving issues with expertise. This role is vital for supporting a customer-oriented organization in the Northern Cape. Key Responsibilities:

- Handle customer inquiries via phone and email
- Provide detailed information about services and policies
- Resolve customer complaints in a timely manner
- Process returns and exchanges accurately
- Keep thorough records of customer interactions

Requirements:

- Experience in customer service roles required
- Strong communication and active listening skills
- Ability to empathize and remain calm
- Proficient with CRM tools and office software
- Excellent attention to detail and problem-solving

Apply your customer service skills to support the community in Kimberley.

📌 Kimberley Customer Care Specialist Position
🏢 Placements24
📍 Kimberley