Lead Technical Operations & Client Success (Laval)

Lead Technical Operations & Client Success (Laval)

13 Sep
|
Bilinguallink
|
Laval

13 Sep

Bilinguallink

Laval

Become a key player at Groupe DMS as the Lead for Technical Operations and Client Success in Ville Saint-Laurent. Drive impactful technology decisions and client relationships in this senior role. Groupe DMS seeks an experienced professional to enhance its senior team.

The role requires extensive IT knowledge and skills in project management and client communication. As a senior contact for key clients, you will help translate business needs into effective technology solutions with a focus on project delivery and client satisfaction. Key Responsibilities:

- Serve as the primary technical lead for key client accounts
- Cultivate solid relationships with decision-makers and stakeholders
- Manage technology initiatives from inception to completion




- Coordinate technical resources and vendors for project execution
- Mentor team members and improve service processes Requirements:
- Minimum 5 years of relevant IT experience
- Fluent in French and English, both spoken and written
- Solid experience with Microsoft environments and networking
- Strong client management and project leadership skills
- Valid driver's license for client site visits Enhance your expertise in technology and client success while leading impactful projects at Groupe DMS.

📌 Lead Technical Operations & Client Success (Laval)
🏢 Bilinguallink
📍 Laval

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