Join Canada Life as a Manager in Health & Dental Claims, leading teams to create exceptional member experiences. This full-time leadership role focuses on operational excellence and employee development. As the Associate Manager, you will oversee Team Performance Leaders and operational teams, driving engagement and achieving service commitments.

Located in any of our head office locations—London, Montreal, Regina, or Winnipeg—you'll engage in talent management, coaching, and performance analysis, all while ensuring continuous improvement across operations. Key Responsibilities:

- Conduct performance discussions and coaching activities
- Monitor resource allocation to meet service objectives
- Analyze trends to enhance efficiency and effectiveness




- Support change management and technology enhancements
- Participate in productivity improvement projects

Requirements:

- 5+ years in operations leadership, ideally in Health & Dental
- Excellent verbal and written communication skills
- Proven ability to influence across organizational levels
- Robust understanding of Lean and Continuous Improvement
- Experience managing geographically dispersed teams

Drive operational success and enhance member experiences with your leadership at Canada Life.

📌 Manager of Claims Operations at Canada Life (Montreal)
🏢 Canada Life
📍 Montreal