Become a vital Claims Advisor at TD Insurance in Markham, Ontario, focusing on enhancing customer experiences through effective claims support and consultation. Help clients understand their insurance and claims needs. This entry-level position involves engaging with customers to provide sound claims advice and ensure their issues are addressed promptly.
You'll manage your workload to meet SLA requirements while participating in a collaborative team workplace. Your contributions will help improve overall service delivery and operational efficiency, supporting TD Insurance's mission of exceptional client care. Key Responsibilities:
- Counsel customers on claims processes and coverage
- Manage correspondence with a focus on confidentiality
- Identify risks and escalate high-risk transactions
- Promote process improvements within the team
- Engage in ongoing training and knowledge transfer Requirements:
- College or University degree
- 2+ years of experience in insurance or claims
- Familiarity with Core Auto and Health claims
- French language proficiency is advantageous
- Commitment to teamwork and personal growth Utilize your skills in customer service and claims knowledge to positively impact clients at TD Insurance.
📌 Markham Claims Advisor at TD
🏢 TD Bank Group
📍 Markham
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