A busy, established dermatology practice in North York is seeking a Medical Office Assistant (MOA) to join our team on a full-time basis.

This is not an entry-level position. Previous paid experience working in a physician's office or medical clinic is required. However, we recognize that experience alone does not necessarily determine how successful someone will be in a fast-paced specialist practice.

We are particularly interested in finding someone who is bright, attentive, eager to learn, and able to pick up new systems and procedures quickly. The successful candidate should be comfortable asking questions, taking initiative, learning from experienced staff, and gradually anticipating what physicians and patients need without having to be directed at every step.

Our dermatologists work in a busy clinical environment with a high volume of patients and procedures. The position therefore requires someone who can remain organized while moving quickly between different responsibilities and who can develop the ability to work efficiently alongside physicians as they move from patient to patient.

Experience in dermatology or another specialist/procedural medical practice would be an asset, but is not required. Experience with Accuro EMR is also an asset, but we are prepared to provide clinic-specific training to the right candidate.

What We Are Looking For The successful candidate should have:

- Previous paid experience in a physician's office or medical clinic
- Hands-on experience with an Electronic Medical Record (EMR) system
- Experience interacting directly with patients in a medical setting
- Experience with medical-office procedures, patient records and documentation
- Good knowledge of medical terminology
- Strong computer skills
- Excellent spoken and written English communication skills
- Excellent organizational and time-management skills
- Strong interpersonal and customer-service skills
- The ability to learn new systems and procedures quickly
- The ability to multitask and change priorities in a busy clinical environment
- Good attention to detail
- Initiative and good judgment
- A willingness to ask questions and learn
- Reliability and punctuality
- The ability to work independently as well as part of a team




- Legal authorization to work in Canada

One to two or more years of medical-office experience is preferred. Completion of a Medical Office Administration / Medical Office Assistant program from a recognized post-secondary institution is strongly preferred.

Experience with Accuro EMR, dermatology, specialist clinics, medical procedures, specimen handling, or Ontario physician/OHIP billing would be considered an asset.

Responsibilities

Responsibilities include, but are not limited to:

- Registering patients and managing patient flow
- Placing patients in examination rooms
- Assisting physicians with clinic workflow
- Preparing, cleaning and stocking examination rooms
- Preparing rooms and appropriate supplies for procedures
- Assisting with the efficient turnover of examination and procedure rooms
- Cleaning and sterilizing appropriate equipment
- Processing specimens for transport to laboratories
- Scheduling and coordinating patient appointments
- Processing incoming referrals
- Answering and managing telephone calls
- Communicating with patients by telephone, email and text
- Receiving and communicating messages between physicians and patients
- Managing incoming and outgoing medical faxes
- Scanning, photocopying and filing documents
- Preparing and organizing patient documentation
- Processing patient payments
- Assisting with skincare and aesthetic product sales
- Preparing OHIP billing and performing billing verification
- Ordering supplies and maintaining inventory
- Basic bookkeeping and administrative duties
- General medical office organization

The Person We Are Looking For We understand that someone joining a dermatology practice may not already know every aspect of dermatology.





What is significant to us is finding someone who has a solid medical-office foundation and demonstrates the ability and desire to learn quickly.

This position is particularly suited to someone who:

- Learns quickly and retains what they are taught
- Asks questions when they are unsure
- Pays attention to what is happening around them
- Can eventually anticipate what needs to be done next
- Takes initiative rather than waiting to be directed for every task
- Is comfortable working at a fast pace
- Can move efficiently between clinical and administrative responsibilities
- Maintains accuracy and attention to detail even when the clinic is busy
- Communicates professionally with patients, physicians and coworkers
- Works well with other staff and contributes positively to the team
- Is looking for a stable, long-term position

Schedule

- Full-time
- Monday to Friday
- Weekends as required
- In-person position

How to Apply Please submit your resume and complete the screening questions included with this application.

We are looking for applicants with genuine medical-office experience, but we will consider the overall strength of the candidate, including demonstrated ability to learn, adaptability, initiative and relevant transferable experience, rather than evaluating applicants solely by the number of years they have worked in a medical office.

Only applicants selected for an interview will be contacted.

Application question(s)

- 1-Do you have paid work experience in a physician's office or medical clinic?

Yes / No
- 2-Which EMR system(s) have you personally used in your daily work, and for approximately how long? Please specify if you have used Accuro EMR.
- 3-Briefly describe your most recent medical-office position, including the type of clinic, how long you worked there, and your main responsibilities.
- 4-Have you worked directly with physicians and patients in examination or procedure rooms? If yes, briefly describe what you did.
- 5-Have you had experience assisting with medical procedures, preparing procedure rooms, handling specimens, sterilizing equipment, or turning over examination rooms? Please describe any relevant experience.
- 6-Are you legally authorized to work in Canada?

Yes / No

Work Location: In person

📌 Medical Office Assistant – Dermatology Clinic (North York)
🏢 Dermatology Clinic
📍 North York