– BOX OFFICE SUPERVISOR Line Manager: Box Office Manager Contract Terms: Casual/Seasonal, Part-Time; must be available to work evenings, weekends and holidays We’re fans who help fans everywhere access the live events they love. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team.

Ticketmaster

Canada is seeking the right individuals to fill various Box Office Supervisor roles based out of Toronto, Ont… This role is responsible for a variety of items as it relates to the successful operations of the Ticketmaster run Box Office. Aid the Box Office Manager with all aspects of the Box Office operation including the recruiting, scheduling, training, daily management of staff, etc. Assist with implementation of Box Office policies and procedures Supervise and run various local box offices as deemed needed by the Box Office Manager Maintain a positive and proactive approach to ticketing activities a strong commitment to superior customer service Cash control, balancing and related administrative functions Monitoring staff performance to ensure high levels of customer service are being maintained Dealing with and resolving customer service issues relating to Box Office operations Process in house ticketing requests Work with the Operation Support teams and aid them with various tasks related to but not exclusive to the local box office events In addition to the description above, your role may include additional duties, responsibilities, projects, and team support as needed.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)



Minimum of 1-2 years’ experience in a sales and/or customer service oriented role Go-getter with the ability to work under pressure and with minimal supervision General office and cash experience are preferred Basic foundation and understanding of event ticketing Experience dealing with customer service escalations Ability to accommodate an extremely versatile and fluid work schedule Must be available weekends, evenings and holidays! Results-Oriented – Energetic, highly motivated self-starter with a track record of meeting/exceeding goals through creativity and relationship building, with a knack for being resourceful. Tasks and project management orientation (with the ability to hold others accountable).

As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster

Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email accessibilitycanada@ticketmaster.

📌 Medical Office Staff Supervisor (Toronto)
🏢 Ticketmaster
📍 Toronto