Elevate your career as a Mid-Market Account Manager with Dialogue, where you'll cultivate client relationships and drive retention strategies in a hybrid work environment. Be the trusted advisor to key clients and enhance engagement through cutting-edge growth initiatives. In this role, you will report to the Manager of Account Management and oversee a diverse portfolio of clients.

With a strong focus on client satisfaction, you'll develop engagement plans and track performance while optimizing renewal strategies. Your experience with account management will be essential in fostering long-lasting partnerships and achieving ambitious retention goals. Key Responsibilities:

- Develop and maintain critical client relationships
- Create performance review materials and action plans




- Implement renewal strategies to boost retention
- Manage upsell and cross-selling sales processes
- Collaborate with teams to enhance client relationships Requirements:
- 2+ years in account management or client services
- Proven track record in a top-tier company
- Strong project leadership and stakeholder mobilization
- Experience with Human Resources or Finance departments
- Knowledge of Salesforce or the insurance industry Become a strategic partner to Dialogues’ clients and leverage your relationship skills to drive mutual success.

📌 Mid-Market Account Manager at Dialogue (Montreal)
🏢 Socket.dev
📍 Montreal