Join as a Maintenance Service Clerk, delivering exceptional service on-site. Help clients by addressing inquiries, explaining services, and managing complaints at our establishment. We are seeking a Maintenance Service Clerk who will handle both verbal and written inquiries with reliability and initiative.
Responsibilities include performing general office duties, maintaining accurate records, and directly contacting contractors for repair needs. Your contribution will significantly enhance client satisfaction through effective communication and service delivery. Key Responsibilities:
- Answer written and oral inquiries from clients
- Explain services offered and their respective costs
- Issue receipts and maintain relevant records
- Log and assess client complaints and feedback
- Contact contractors for necessary repairs and maintenance Requirements:
- Secondary school graduation certificate
- Experience from 1 to 7 months in a related role
- Robust ability to maintain records and statistics
- Flexibility and dependability in daily tasks
- Initiative to improve service delivery Become a vital part of our team by ensuring clients receive the information and support they need.