Operations Administrative Assistant – Wholesale Distribution

We are a busy, family-owned flooring wholesale distributor, located in Vancouver, BC. We supply wool carpet to flooring retailers throughout Canada and the United States.

We are seeking a professional, customer service oriented individual, with excellent communication skills, both verbal and written. The position is full time, Monday through Friday, on site at our head office in Vancouver, BC. Hours of work are 8:00 am – 4:00 pm.

Ideal applicants will be organized and efficient self-starters, with some previous experience in a busy office environment. As well as customer service on the phone and via email, the individual carrying out this important role is responsible for daily order entries, coordinating freight & logistics for shipments, weekly invoicing, shipping out sample requests, customer account & list maintenance, and assisting with updating internal forms & documents.

We are seeking someone with a positive outlook, a strong commitment to customer service, superior written and oral communication skills, a sense of urgency, outstanding problem-solving capabilities, and someone who enjoys working both independently as well as in a team environment.

Preferred Qualifications & Experience:

- 2 years post-secondary education preferred;




- Minimum 1 year prior experience working in an office/professional environment;
- Computer proficiency & strong keyboarding skills;
- Minimum 1 year professional experience using Microsoft Office Suite including Outlook and Excel;
- Excellent oral & written communication skills, including skilled customer service experience over the phone;
- Ability to multi-task and work in a fast-paced environment;
- Experience creating international courier shipments (i.e. UPS, DHL);
- Organized, productive, detail oriented & precise;
- Previous call centre, hospitality, and/or retail customer service experience an asset.

Job Type: Full-time Pay: $50,000.00-$55,000.00 per year

Benefits

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Ability to commute/relocate:
- Burnaby, BC V5J 5K9: reliably commute or plan to relocate before starting work (required)

Education:
- Secondary School (required)

Experience:
- Administrative: 1 year (required)
- Customer service: 1 year (required)
- Microsoft Outlook: 1 year (required)
- Microsoft Excel: 1 year (required)

Language:
- English (required)

Location:
- Burnaby, BC V5J 5K9 (preferred)

Work Location: In person

📌 Operations Administrative Assistant - Wholesale Distribution (Burnaby)
🏢 Nature's Carpet
📍 Burnaby