Role Overview

As a Supervisor at Core Compass, you are the program’s on-site captain — translating big-picture vision into consistent, high-quality practice each day. You lead the planning cycle, coach Levels 1–3 Educators and Direct-Care staff, and partner with the Director to keep every aspect of the program — safety, learning, relationships, compliance — moving steadily toward our shared “true North.” A visible, steady presence for children, families, and colleagues, you model exemplary practice and ensure Core Compass standards are not only met, but exceeded.

Mission

CORE exists to guide every child’s journey toward their true North.

Vision

Our vision is to set the standard for school‑age care in Alberta—preferred by children, trusted by families, guided by values, and rooted in the heart of every community.

Values Statement (C.O.R.E.)

- Together, at CORE, we start with Gratitude.
- We talk and listen — that’s Communication.
- We try, learn and explore — that’s Opportunity.
- We keep going even when it’s hard — that’s Resilience.
- We care about how others feel — that’s Empathy.
- We grow solid in our bodies, minds, hearts and spirit.

Position Summary The Supervisor provides day-to-day leadership of program operations: staff scheduling, curriculum quality, regulatory compliance, parent relations, record-keeping, and continuous improvement. Working closely with the Director, the Supervisor mentors all educators, coordinates with the Assistant Supervisor for seamless coverage, and serves as the primary on-site contact for licensing officers and community partners.

Reporting Line

Reports to the Program Director.

Provides direct supervision to Assistant Supervisor, Level 1–3 Educators, Direct-Care staff, practicum students, and volunteers.

Job Details

Job Type

Split shift / Full-day leadership

Schedule

Monday – Friday (occasional evenings/weekends for events)

Work Location In person

Pay Range

Core Compass — Supervisor pay grid

Qualifications

- Alberta Early Childhood Educator Certificate — Level 2 or higher
- Current Child-Care First Aid & CPR
- Clear Criminal Record Check (Vulnerable Sector)
- Minimum two years’ leadership experience in licensed school-age or early-learning settings preferred

Skills & Competencies

- Expert knowledge of child development (ages 5-12) & play-based pedagogy
- Advanced curriculum-design, assessment, and reflective-practice skills
- Strong team-leadership & coaching abilities; builds positive culture
- Thorough understanding of Alberta Child Care Licensing Act & Regulation
- Exceptional organisation, time-management, and problem-solving skills
- Skilled communicator—verbal, written, digital; adept at family engagement
- Sound judgement in risk management, conflict resolution, and emergency response
- Proficiency with administrative systems (attendance, incident reporting, scheduling, budget tracking)
- Commitment to continuous professional learning and modelling of CORE values

Key Responsibilities All duties align with the Core Compass Mission, Vision, and Values.

1. Quality Care & Child Supervision

- Ensure the health, safety, and well-being of every child through active supervision, ratio awareness,



and consistent staff positioning.
- Manage daily child check-in/out using Brightwheel and the required paper backup attendance system.
- Monitor arrivals, departures, absences, authorized pick-ups, and attendance discrepancies, following up promptly when needed.
- Support smooth transitions, routines, outdoor play, bathroom breaks, gym use, and high-traffic pick-up times.
- Model positive, relationship-based guidance and support staff in using consistent behaviour-support strategies.
- Respond calmly and appropriately to incidents, accidents, emergencies, and child-support needs.

2. Quality Programming

- Oversee weekly and monthly program plans to ensure activities reflect children’s interests, developmental needs, and the Core Compass curriculum framework.
- Guide staff in creating inclusive, engaging environments that support creativity, inquiry, physical literacy, independence, and social-emotional growth.
- Support observation, documentation, and reflection practices that improve program quality.
- Coordinate excursions, guest experiences, special events, and community partnerships, ensuring permissions, risk assessments, supervision plans, and supplies are prepared.
- Ensure program spaces are intentionally set up, clean, organized, stocked, and ready for children each day.

3. Quality Assurance, Administration & Compliance

- Maintain compliance with licensing regulations, health and safety standards, Core Compass policies, and internal procedures.
- Complete daily site checks and address hazards, maintenance issues, damaged materials, equipment concerns, and supply needs.
- Maintain accurate records, including Brightwheel attendance, paper backup attendance, incident/accident reports, medication records, child files, staff files, licensing documents, and professional development records.
- Keep child files current, including emergency contacts, authorized pick-ups, medical information, allergies, and care plans.
- Prepare and manage the weekly supply list, ensuring program, cleaning, first aid, and activity materials are monitored, requested, organized, and restocked.
- Maintain licensing binders, required postings, inspection materials, and compliance documents so they remain current and inspection-ready.
- Complete incident documentation, parent notification, management follow-up, and staff debriefs within required timelines.
- Support emergency preparedness, including drills, first aid supplies, evacuation procedures, and staff awareness of emergency plans.

4. Staff Leadership & Floor Management

- Manage floor staff during daily operations, ensuring ratios are maintained, supervision zones are covered, and staff are positioned effectively.
- Coordinate staff breaks, shift communication, task delegation, and role clarity during split shifts, full-day programming, and regular operations.




- Provide clear direction to Level 1–3 Educators, Direct-Care staff, practicum students, volunteers, and the Assistant Supervisor.
- Coach staff in real time by providing feedback, redirection, support, and modelling professional practice.
- Support onboarding, staff meetings, peer learning, and regular check-ins to strengthen consistency and program quality.
- Communicate staffing concerns, performance needs, schedule gaps, behaviour-support concerns, or operational issues to management promptly.
- Build a positive staff culture through professionalism, teamwork, initiative, accountability, and Core Compass values.

5. Parent, School & Community Communication

- Serve as a visible, approachable contact for families during daily drop-off and pick-up.
- Provide daily parent communication at the door in a warm, professional, and solution-focused manner.
- Check, respond to, and document Brightwheel parent communication regularly throughout the day.
- Forward important parent requests, concerns, schedule changes, documentation needs, or sensitive information to management.
- Communicate with families about program updates, incidents, supplies, behaviour support, reminders, and child needs.
- Maintain professional communication with school office staff, custodians, teachers, administration, licensing officers, and community partners as needed.
- Support family orientation, transitions, and relationship-building so parents feel informed, respected, and confident in the program.

6. Professional Conduct & Program Standards

- Represent Core Compass professionally with children, families, staff, school partners, licensing officers, and community members.
- Maintain confidentiality when handling child, family, staff, and program information.
- Use sound judgement when solving problems, addressing conflict, supporting staff, and responding to concerns.
- Demonstrate organization, reliability, calm leadership, and consistent follow-through during both routine operations and challenging situations.
- Uphold Core Compass standards, values, policies, and expectations in all interactions.

Performance Expectations

- Consistently demonstrates CORE values—gratitude, communication, opportunity, resilience, empathy.
- Licensing compliance is maintained at 100 %; any variances are identified and rectified immediately.
- Program plans are high-quality, child-centred, and executed effectively; documentation evidences children’s growth.
- Staff feel supported and motivated; engagement and retention targets are met.
- Parent satisfaction surveys reflect positive relationships and confidence in program leadership.
- Administrative records are accurate, complete, and submitted within required timelines.
- Displays calm, decisive leadership in emergencies; conducts debriefs and implements lessons learned.

Physical & Environmental Demands

- Frequent standing, bending, floor play, and lifting up to 20 kg.
- Outdoor supervision in all Alberta seasons; sustained focus in active, high-noise environments.
- Ability to respond quickly and safely to children’s dynamic needs.

Job Types: Full-time, Part-time Pay: $17.00-$31.62 per hour

Benefits

- On-site parking

Work Location: In person

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