Join Manulife as the People Services Configuration Lead, specializing in AI solutions to enhance HR services. Drive scalable AI strategies and improve employee interactions across the organization. This role emphasizes technical leadership in the PeopleComms Technology team, where you will harness AI advancements to shape People Services.

Collaborate with HR and tech teams to deliver innovative solutions that meet evolving business needs. Your insight will pave the way for improved employee experiences through optimized configurations and workflow designs. Key Responsibilities:

- Lead technical configuration for AI-enabled People Services solutions.
- Design and optimize workflows and integrations.
- Analyze existing processes for automation and intelligence.




- Collaborate with stakeholders to refine solution designs.
- Develop technical documentation and standards.

Requirements:

- 7+ years of experience with Workday solutions.
- Expertise in HR processes and service delivery principles.
- Proven ability to translate business needs into tech solutions.
- Robust communication skills for technical discussions.
- Familiarity with Agile methodologies.

Shape the future of HR technology at Manulife through innovative AI solutions and impactful configurations.

📌 People Services Configuration Lead - AI Focus (Ontario)
🏢 Société Financière Manuvie
📍 Ontario